G168 Privacy Policy – Personal Data Protection for Malaysia Users

G168 understands that privacy is a fundamental right of every individual. In this digital age, user trust in how a platform handles their personal data is paramount. That is why we take a transparent, responsible, and ethical approach to handling all data you entrust to us.

This Privacy Policy applies to all services provided by g168 through our official website at g168.vin, the g168 mobile app, and all our official communication channels. This document clearly explains what data we collect, why we need it, how it is used, and what your rights are regarding that data.

G168 operates under a recognised international licence and complies with global data protection standards, including the European Union's GDPR (General Data Protection Regulation) as well as Malaysian data protection legislation. We continuously update our privacy practices to ensure they remain relevant and compliant with current legal requirements.

If you have any questions regarding this Privacy Policy, our data protection team can be reached by email at [email protected] or via live chat within the platform.

G168 only collects data that is strictly necessary to provide you with a high-quality service. We do not practise excessive data collection. The following are the categories of data we may collect:

The Know Your Customer (KYC) process is an industry-standard requirement mandated by international regulatory bodies. Through this process, we may request identity verification documents such as a copy of your identity card or passport to confirm that you are a legitimate user aged 18 and above.

Every piece of data we collect has a clear and legitimate purpose. g168 uses your personal data solely to enable us to deliver a better, safer, and more personalised experience for you.

The primary purposes for which your data is used are as follows:

• Process account registration and verify your identity through the required KYC process.
• Securely process financial transactions including deposits, withdrawals, and bonus payments.
• Maintain game records and account activity logs for security and dispute resolution purposes.
• Send important account-related communications such as transaction confirmations, security notifications, and service updates.
• Identify and prevent fraud, money laundering, and other illegal activities on our platform.
• Personalize your user experience based on your preferences and platform usage patterns.
• Send you relevant promotions and exclusive offers — only if you have given consent to receive marketing communications.
• Comply with applicable legal requirements and regulatory body obligations.
• Improve the usability and performance of the g168 platform based on aggregated usage data analysis.

Your data security is g168's highest priority. We continuously invest in cutting-edge security infrastructure and technology to ensure all data you entrust to us is protected against unauthorized access, loss, or misuse.

Security measures we have implemented:

• 256-bit SSL encryption: All data transmitted between your device and g168 servers is encrypted using the latest TLS protocol, ensuring no third party can intercept your information in transit.
• Data-at-rest encryption: Data stored in our databases is also encrypted using industry-standard encryption algorithms, meaning your data remains protected even at rest.
• Strict access control: Only authorised personnel who require access for work purposes may access user data. All access is logged and regularly audited.
• 24/7 threat monitoring: Our security systems monitor for suspicious activity around the clock and will take immediate action against any detected threat.
• Periodic penetration testing: g168 conducts regular security testing through independent security experts to identify and close any system vulnerabilities before they can be exploited.
• Secure data backup: Data is automatically backed up to a secure, separate location to ensure service continuity and prevent data loss.

Data Retention Period:

G168 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by law. Generally, active account data is retained for the duration your account remains active. Following account closure, transaction records and KYC documents are retained for a minimum of 5 years for anti-money laundering compliance purposes. Data that is no longer required will be securely deleted using recognised data disposal methods.

G168 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. This is our absolute commitment to every member. However, there are limited situations where we may need to share your data with certain parties in order to deliver our services:

• Payment processors: Our payment partners such as DuitNow, FPX, and e-wallet processors are required to receive transaction information in order to process your deposits and withdrawals. All our payment processors are licensed entities that comply with PCI-DSS security standards.
• Gaming service providers: Game software providers that supply gaming content on the g168 platform may receive aggregated, non-personally identifiable usage data for technical and statistical purposes.
• Regulatory bodies and law enforcement: g168 will disclose required data to lawful authorities where mandated by law, court order, or directive from a relevant regulatory body.
• Technical service providers: Hosting companies, analytics services, and technology infrastructure providers we engage may process technical data in the capacity of data processors on behalf of g168, and are subject to strict data processing agreements.

G168 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with our services, and ensure the security of your account. The following are the types of cookies we use:

• Strictly necessary cookies: These cookies are required for the platform to function properly. They manage your login session, store security preferences, and ensure transactions are processed accurately. These cookies cannot be disabled.
• Functional cookies: These cookies allow the platform to remember your preferences such as language, display settings, and game choices to deliver a more personalized experience during your visit.
• Analytics cookies: We use aggregated, non-personally identifiable analytics data to understand platform usage patterns and make continuous improvements to our services.
• Security cookies: These specialized cookies help us detect suspicious login attempts and protect your account from unauthorized access.

You can manage cookie settings through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the g168 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.

As a g168 user, you have a range of rights concerning your personal data that we hold. g168 fully respects and facilitates the exercise of these rights. The following are your key rights:

G168 is an adult entertainment platform that only accepts users aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

All account registrations require age verification through a rigorous KYC process. If we determine that data we hold belongs to an individual under 18 years of age, we will immediately delete that data and close the account in question. Parents or guardians who discover that a minor has registered on this platform are urged to contact our support team immediately at [email protected].

G168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, new legal requirements, or improvements to our data protection practices. Every updated version will be published on this page with the latest amendment date clearly stated at the top of the document.

• Amendments that involve material changes to how we process your personal data will be communicated via email or a prominent in-platform notice at least 14 days before the amendment takes effect.
• Your continued use of the g168 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
• If you do not agree with the new amendments, you have the right to close your account and request deletion of your data before the amendments take effect.
• We recommend checking this page regularly to ensure you are always informed of how we protect your privacy.

If you have any questions, concerns, or wish to submit a request regarding your personal data, the g168 Data Protection Officer (DPO) team is ready to assist you.

• Email: [email protected] — for official written requests relating to personal data, data access, or privacy complaints.
• Live Chat: Available 24/7 on the g168 platform — for general enquiries and initial guidance on your privacy rights.
• Response time: We are committed to responding to all privacy-related requests within 72 hours, and to resolving more complex requests within 30 business days.

For frequently asked questions on privacy and account security, you may also refer to the FAQ us. For information on self-control tools and responsible gaming, please visit the Responsible Gaming us.